BSG Financial Group will present a webinar entitled, "The 5Ds of an Optimized Overdraft Management Program," on Thursday, September 15 at 2:00 pm EST.
The FREE webinar, hosted by CPA firm Porter Keadle Moore, will outline the essential elements of a modern overdraft privilege program that provides world-class service to account holders while managing risk.
Overdraft privilege programs may be the source of trepidation for some financial institutions, but the fact is, overdrafts are not going away and consumers have spoken: they want short-term liquidity options, including overdraft protection.
If your financial institution strives to provide (or already provides) overdraft protection for those consumers who choose to access it, make sure the program includes these five ‘Ds’ of a compliant, customer-focused service.
During this complimentary webinar, attendees will learn the essential elements of a modern overdraft privilege program that provides world-class service to account holders while managing risk.
Speakers, Jeffrey Harper of BSG Financial Group and Erik Hoghaug of Hoghaug Consulting, LLC, will give an overview of the regulatory landscape as well as practical tips for service optimization and risk management, including:
▪ The Impact of a CFPB Decision
▪ Why an overdraft service is welcomed by customers and not a “gotcha" product
▪ The Five Ds:
- Dynamic Overdraft Limits
- Debit Denial Tracking
- Dynamic Communication
- Detailed Reporting
- Dedication to Compliance