Michele Rehm, Marketing Manager

Recent Posts

Community Banks Rapidly Losing Small Business & Consumer Loan Market Share

Posted by Michele Rehm, Marketing Manager on Apr 17, 2018 10:57:25 AM


The growth of digital lending—and community banks' failure to keep up with the pace—is illustrated clearly (and pretty harshly) in the charts below. 

According to FDIC and Fintech industry data, community FIs have lost nearly half their market share of small business loans under $100k to large banks and Fintech companies in the last seven years. This is unfortunate considering that small business loans have been a distinguishing strength of community banks in the past and serve as a key pipeline for future loans.

market share sm bus loans

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Topics: Digital Lending, non-bank lenders, Small Business Loans, Fintech, Consumer Loans

10 Ways to Make CDs Cool Again

Posted by Michele Rehm, Marketing Manager on Apr 10, 2018 7:14:22 AM

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Topics: CDs, Deposit Accounts, CoreCD, Time Deposits

Rio Bank and Shore Bancshares, Inc. Select BSG Financial Group for Income, Compliance

Posted by Michele Rehm, Marketing Manager on Feb 22, 2018 11:08:07 AM

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Topics: Company News, CourtesyConnect, Social IQ

Small business loans <$100K must be digital in order to compete with non-bank lenders

Posted by Michele Rehm, Marketing Manager on Jan 2, 2018 9:48:40 AM

The recently-released 2017 U.S. Digital Lending Landscape white paper by S&P Global Market Intelligence projects that digital lenders will originate $62.84 billion in new loans in 2021 across the personal, small and medium enterprise, and student-focused segments. This prediction represents a compound annual growth rate of 16.5%, although SME-focused lenders are projected to grow the fastest over the next five years, with an estimated CAGR of 21.5% through 2021.

With 99.7% of all businesses in the U.S. classified as small businesses (according to the U.S. Small Business Administration), these projections should be encouraging to community and regional banks that are investigating the plausibility of offering digital loans to this market. The numbers indicate that there is no shortage of small businesses looking for funding.


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Topics: Digital Lending, non-bank lenders

The Top Retail Banking Trend for 2018 (and how to achieve it)

Posted by Michele Rehm, Marketing Manager on Dec 29, 2017 9:37:31 AM

For the seventh consecutive year, The Financial Brand has provided a global survey of financial services executives that outlines their top three retail banking trends and predictions for 2018.  Of the organizations that provided their top 3 trends, the highest ranking prediction was that the industry was going to remove friction from the customer journey (61%). 

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5 Funding Strategies That Do Not Focus on Rate (+ Podcast)

Posted by Michele Rehm, Marketing Manager on Jul 27, 2017 9:07:24 AM

As interest rates rise, it is increasingly important to understand the economic factors involved with funding financial institutions. In a recent podcast called, "Enhancing Deposit Pricing in Today's Turbulent Financial Waters," Neil Stanley, CEO & Founder of The CorePoint (and presenter of BSG Financial Group's educational webinar, "Rethinking CD Sales in a Rising Fee Environment") shares his views on the future of deposit gathering as financial institutions feel more pressure to find funding.

According to Stanley, running a rate promotion is the thing that every banker thinks they have in their hip pocket, pulling it out if they need to grow funding. Stanley points out, that the problem with this strategy is that rate-induced growth often poisons the net interest margin of the bank. 

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Topics: CDs, Deposit Accounts, Retail Banking

Lending at credit unions continues to lag, but the right technology can help

Posted by Michele Rehm, Marketing Manager on Jun 13, 2017 7:53:31 AM

This article was originally published on

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Topics: Digital Lending, Small Business Accounts, Retail Banking, Consumer Loans

Ease into Social Media with an Automated Solution

Posted by Michele Rehm, Marketing Manager on Jun 6, 2017 3:19:17 PM

This article was originally published on and

BSG Financial Group recently hosted an educational webinar entitled, “Maximizing Social Media for Community Financial Institutions.” The webinar provided instruction on social media compliance, shared tips for posting to various social networks and highlighted new developments in social media strategies. Response to the session was overwhelming, indicating that the information provided would be valuable to others who were not able to attend.

Below you will find a few questions that were asked and the answers from our presenter, Sara Harris of Insight CRM Solutions. Many of the questions we received were especially relevant to community institutions that do not have a formal social media strategy. If you would like to view the entire webinar, including the Q & A portion, go here.

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Topics: Social Media Compliance, Webinar, Social IQ

Monitoring Consumer Review Sites is Key to Managing Financial Institution's Reputation

Posted by Michele Rehm, Marketing Manager on May 15, 2017 3:16:16 PM

Thank you to Sara Harris, Administrative Director for Insight CRM Solutions, for submitting this article for our blog.

In the not so distant past, if you had a bad experience at the bank or credit union, you might go home and tell your spouse or your neighbor. If you were really upset, perhaps you wrote a letter of complaint, but that might be the extent of it. Likewise, if you loved a certain business or product, you may have recommended it to your friends and family.

We know, for fact, that personal recommendations influence buying decisions.

But today, we live in a digital world, and these gripes or recommendations take place across the web, instantaneously. Online reviews are increasingly important, both to consumers and the businesses subject to their review. Monitoring review sites should be an integral part of your institution’s social media and reputation management strategy.

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Topics: Social Media Compliance, Social Media, Consumer Review Sites

Dive into digital with an end-to-end lending platform

Posted by Michele Rehm, Marketing Manager on May 3, 2017 9:15:37 AM

This article originally appeared on, May 2, 2017.

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Topics: Fee Income, Technology, Digital Lending, Digital Lending Underwriting