We are pleased to announce that BSG Financial Group has recently added two banks to our growing family of clients seeking income and compliance solutions.
McAllen, TX-based Rio Bank has selected our CourtesyConnect®/CourtesyLimit™ technology to manage its discretionary overdraft service. While, Easton, Md.-based Shore Bancshares, Inc., will monitor its online reputation using our Social IQ®social media platform.
According to Craig Lewis, Executive Vice President and Cashier at Rio Bank:
“We were looking for a high-quality, comprehensive solution... One with a fully-tested ‘play book’ that would guide us to quickly and correctly introduce this completely new platform to our valued customers and bank staff.”
Shore Bancshares, Inc.–with $1.4 billion in assets–was especially interested in Social IQ’s ability to aggregate online reviews from a myriad of sources and provide sentiment analysis for each mention, allowing the company to actively monitor its online reputation and promptly respond when needed.
“Social media is the new ‘word of mouth' and we know that how we respond to online comments can change the perception of our brand,” said Debra Rich, Vice President, Chief Marketing and Project Officer at Shore Bancshares, Inc.