October is National Cybersecurity Awareness Month, so we thought it would be appropriate to tell you the story of how one community bank—faced with a security breach—learned a valuable lesson. We’re not talking about the lesson of how the bank should have better protected its data. No, the lesson this bank learned was that news travels fast (especially bad news) and in ways they did not anticipate. The bank learned that a presence on social media, especially in the midst of a crisis, is essential.
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