One of the questions we receive most often regarding social media management is:
BSG Financial Group recently hosted an educational webinar entitled, “Maximizing Social Media for Community Financial Institutions.” The webinar provided instruction on social media compliance, shared tips for posting to various social networks and highlighted new developments in social media strategies. Response to the session was overwhelming, indicating that the information provided would be valuable to others who were not able to attend.
Below you will find a few questions that were asked and the answers from our presenter, Sara Harris of Insight CRM Solutions. Many of the questions we received were especially relevant to community institutions that do not have a formal social media strategy. If you would like to view the entire webinar, including the Q & A portion, go here.
An article entitled, "Thinking ahead: Your bank's 2016 road map," published recently on cbinsight.com struck my interest because it focuses not on the large projects you've probably already considered in your 2016 budget. Instead it outlines smaller, easier options that can result in “quick wins." The article points out that though these projects may be "smaller budgetary-wise when compared to, say, a core conversion or branch expansion, they can provide just as much (if not more) when it comes to growth. And often at a much lower price tag."
October is National Cybersecurity Awareness Month, so we thought it would be appropriate to tell you the story of how one community bank—faced with a security breach—learned a valuable lesson. We’re not talking about the lesson of how the bank should have better protected its data. No, the lesson this bank learned was that news travels fast (especially bad news) and in ways they did not anticipate. The bank learned that a presence on social media, especially in the midst of a crisis, is essential.